Ben Liddi
![[Video] Nick Mehta | Turn your Revenue Funnel into an Hourglass: Driving Growth through Customer Success](https://mehtaphysical.com/wp-content/uploads/2015/08/hour-glass-360x240.jpg)
Customer Success, when done correctly, can be a major driver of growth. The fastest-growing subscription businesses have renewal rates far greater than 100%; they can grow multi-dimensionally (through new clients and through additional spend from existing clients). And the savviest vendors are using their Customer Success strategies in their sales process — by talking about […]
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