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![[VIDEO] 3 Things to Think About Customer Success Failures](https://mehtaphysical.com/wp-content/uploads/2014/08/photo-1417632993443-302f4897cf67-360x240.jpg)
Three things to keep in mind: All customers are not equal; each one is unique and has their own needs. Make sure what you are doing is aligned with your customer’s value Automate processes for the small clients, use a more personal touch for your larger companies. Make sure you’re just in time, not just to […]
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![[VIDEO] Nick Mehta Session at SaaStr Annual 2015](https://mehtaphysical.com/wp-content/uploads/2013/08/photo-1422226256160-9b266e308ea6-2-360x240.jpg)
Nick Mehta contributed to a panel of SaaS CEO’s concerning issues around fundraising, managing and scaling a SaaS startup.
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![[VIDEO] Making the Team Work: Executive, Board and Partners (Stanford)](https://mehtaphysical.com/wp-content/uploads/2015/08/maxresdefault-1-360x240.jpg)
August 17, 2013
Culture is a word that is thrown around a lot in companies. One of the most important things to do with companies is that you need to define something about the culture. The common thread through all great companies is that they have unique pillars of their culture from one another.
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![[VIDEO] Nick Mehta on Salesforce Ventures and Gainsight](https://mehtaphysical.com/wp-content/uploads/2015/08/492445469_640-360x240.jpg)
August 17, 2013
Gainsight is a powerful software, with Salesforce it becomes the most powerful customer success solution available.
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![[VIDEO] Keynote at Pulse Conference 2013](https://mehtaphysical.com/wp-content/uploads/2015/08/maxresdefault-2-360x240.jpg)
Pulse Conference 2013 was a fundamental event for the customer success community. Combining leading minds in the customer success industry with the leading talent, it contended to further not only the intellectual foundations of customer success but also the success of the attendees.
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![[VIDEO] Keynote at Pulse Conference 2015](https://mehtaphysical.com/wp-content/uploads/2015/08/pulse-nick-360x240.jpg)
The Pulse Conference is where the Customer Success community comes home every year to share best practices, network with their peers, and celebrate all things Customer Success. In May 2015, over 2000 faithful gathered in San Francisco’s historic Pier 48, for the largest gathering of Customer Success executives in the history of the industry.
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